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Warehouse Resource not visible on Resource Hierarchy in OFSC

edited Jul 1, 2025 11:51AM in Field Service 2 comments

Dear Team,

I’ve been working on implementing the Warehouse as a resource to enable Field Technicians to consume inventory directly from it.

Currently, inventories in Oracle Field Service Cloud (OFSC) are being created via REST APIs for our solution. These inventories are visible in the list_inventories tab for both Field Technicians and Buckets. However, they are not visible for the Warehouse resource.

The core issue appears to be that resources created as Warehouses are not visible in the Resource Hierarchy, which prevents users from accessing the Inventory page for those resources.

That said, the inventories are being successfully created for the Warehouse resource and can be consumed by activities assigned to that Warehouse (when it's set as the preferred resource).

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