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Account Access Issue: Password Recovery Deactivated (Exceeded Maximum Attempts)

edited Jul 2, 2025 2:23AM in OCI - General 1 comment

Summary:
Account Password Recovery Deactivated - Exceeded Maximum Reset Attempts

Content (please ensure you mask any confidential information):
While attempting to reset my password, I received a message indicating that the password recovery feature for my account has been deactivated, and I am currently unable to log in.

The exact error message displayed is:
パスワードのリカバリが非アクティブ化されました。

パスワードのリセットの最大試行回数を超えました。アカウント[email]に対してリカバリが非アクティブ化されました。アカウントにアクセスするには、システム管理者に連絡してください。

From this message, I understand that the recovery feature for my account [email] has been temporarily suspended due to exceeding the maximum number of password reset attempts.

I kindly request your assistance in reactivating the password recovery feature or manually resetting my password to restore access to my account.

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