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Why does the logo for our Separate Remittance Advice ends up as attachment via email

Summary:

Our Separate Remittance Advice is customized and our client wants to have a logo on the SRA. When the delivery method is via Email with .pdf as attachment, the logo is displaying correctly. But when the delivery method is via Email only, the logo is not displaying and ends up as an attachment. Can you please provide assistance? Thanks!

Content (please ensure you mask any confidential information):

Our Separate Remittance Advice is customized and our client wants to have a logo on the SRA. When the delivery method is via Email with .pdf as attachment, the logo is displaying correctly. But when the delivery method is via Email only, the logo is not displaying and ends up as an attachment. Can you please provide assistance? Thanks!

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