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    • How to delay processing for duplicate emails in Program Canvas?

    in Eloqua 7 comments

    Hi everyone,

    I'm working with a Program Canvas where leads are imported from SFDC into a CDO. From there, they're pushed into a program and posted to a form, which updates the Eloqua contact record.

    The issue I'm facing is that when I receive multiple leads with the same email address within a short time window, both entries are posted almost simultaneously. This causes the second lead to overwrite the contact data before the first one finishes processing (including lead scoring), leading to inaccurate scoring results.

    I need to implement a solution where:

    • If a lead with the same email has already been processed or is in the Queue
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