How to return an expense item to the vendor in Redwood — Cloud Customer Connect
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How to return an expense item to the vendor in Redwood

Summary:

We are attempting to return a service charge (expense item) to the vendor but are encountering an error.

Content (please ensure you mask any confidential information):

We fill out the New Return screen with the PO, Supplier, Item, and quantity to return. This is an expense item. When we hit save, we get the error below:

Of course the item is not transactable as its an expense item. How to do return the expense item? We need to do this, so we can update the PO.

Version (include the version you are using, if applicable):


25B Redwood UI

Code Snippet (add any code snippets that support your topic, if applicable):

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