Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
How to eliminate duplicates in uploading in TCC and find out why they were tagged as duplicates? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to eliminate duplicates in uploading in TCC and find out why they were tagged as duplicates?

Question
49
Views
0
Comments
edited Aug 27, 2009 2:24AM in Taleo Enterprise Integrations

Content

Hi,

First of all let me introduce myself.  I'm Gene Garcia, I manage the enterprise for Taleo and TCC here in the Philippines region for Etelecare Global Solutions.

We process around 1000 candidates per week. We use TCC extensively everyday to upload "leads" candidates to be processed.  We run into issues with TCC flagging us that there were duplicates on either the email address and most specially the first name or last names.

Anyone have any other ideas on how to go around this?

Our current workaround is all names or "leads" that were tagged as duplicates, we have 2 people on rotating shift go inside SWT and check if it is really a duplicate, most of the time we found out that it is not.  They end up encoding the information, which defeats the purpose of mass uploading leads in teh first place.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!