how to bring reason code from Original Sales order to Reference RMA order — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

how to bring reason code from Original Sales order to Reference RMA order

edited Aug 27, 2025 6:24AM in Order Management

Summary:

When Creating a reference return Order from Sales orders, the Manual Adjustments are copied without the reason codes

is there an option to have them in the RMA?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25B


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!