Is there a field on the user record to specify if the user is tied to Services or Operations — Cloud Customer Connect
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Is there a field on the user record to specify if the user is tied to Services or Operations

in Expenses

The expense approval rules that are currently in place do not account for the different approval thresholds for Services vs. Operations. The person records in Oracle do not specify if a user is part of the Services or Operations group which is needed to accurately define approval rules for expenses. Because of this, the approval thresholds are incorrect.

Open questions:

  • Is there a field we can populate on the user record to specify if the user is tied to Services or Operations? We need to be able to reference this field in the expense approval rules.
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