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AP-same payment template for ACH payment giving 2 different output(payment file)

in Payables, Payments & Cash Management

Summary:

AP-same payment template for ACH payment giving 2 different output(payment file)

After our tech team created and tested the custom payment template - confirmed by the bank after multiple revisions—we noticed that following the system refresh on August 30, 2025, the payment system/account setup was removed.

We reconfigured the setup, made the necessary changes, and reattached the payment system to the PPP setup.

However, despite using the same bank-approved payment template, the output in the payment file is now incorrect during post-refresh testing, which began four days later.

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