You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Ability to send Customer Statement to fax Server in Content disposition as attachment

edited Sep 19, 2025 3:55PM in Receivables & Collections 1 comment

Organization Name (Milwaukee):

Oracle Cloud emails are reaching the on-prem Fax server, but attachments are being dropped due to incorrect content- disposition.

Description (Required):

Problem: Attachment Not Recognized by Fax email server
When Oracle sends an email via BI Publisher:The email does reach the Fax server.But the attachment is not being processed by RightFax — it's being dropped or ignored. Only the email body is readable but not the attachment format due to the content disposition. example as given below -

------=_Part_857_1224595941.1756922180571
Content-Type: application/octet-stream; name="10328051_1.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: inline; filename="10328051_1.pdf" — Here content disposition is inline when email sent from Oracle

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!