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RSSP: Request Master Items from Punchout Sites Not Working

edited 2:33PM in Self Service Procurement

Summary:

We went live with RSSP last week and we are having issue with punchout items that are associated with our internal catalog. In the classic UI, we were able to source catalog items via a punchout successfully without the req lines stopping at process requisitions. However, since enabling RSSP, these punchout lines that are associated with our internal catalog are now not showing any sourcing info (supplier name, site and item number) and as such are stopping for a buyer to finish processing the order.

I also enabled the following feature after this issue was raised to me last week but it has not fixed the problem.

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