25C Knowledge Management - Agent Experience: Question Answering in My Knowledge

Summary:

Clarify about this new feature available in 25C related to Agent Experience > Question Answering in My Knowledge.

Content (please ensure you mask any confidential information):

This new feature is available in 25C, i would like to clarify about the need to request for Promo code as given in the readiness guide.

In the screenshot below, it says that this feature requires the following to be enabled.

Does this mean this feature is still falls under early adopter program and when will it be generally available for customer (without the need for promo code etc)?

Thank you.

Regards

Sock-Lim, Chia