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How to Manual Write-off in Claim for Promotional Settlement?

edited Sep 20, 2025 10:45AM in Channel Revenue Management

Summary:

The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing this option when creating the claim investigation. How do we setup the option for manual write-off.

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Version (include the version you are using, if applicable):

25C


Code Snippet (add any code snippets that support your topic, if applicable):

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