Parallel approvals allow other approver to approve even when one approver requests more information.

Summary:

Need restriction in parallel approval when “Request More Information” is triggered.

When a supplier is creating a profile change request, it goes to the supplier manager for approval. We have parallel approval configured. Now when one of the supplier manager requests more information from supplier and in the meantime if the other supplier manager approves the request, the profile change request is approved. We want that the other supplier manager should not be able to act upon the request unless the supplier has resubmitted the request.

Content (please ensure you mask any confidential information):

When a supplier submits a Supplier Profile Change Request, it is routed to the Supplier Managers for approval. We have configured parallel approval for this workflow. In the current scenario, if one Supplier Manager selects Request More Information, while the request is pending supplier resubmission, another Supplier Manager is still able to approve the request. This results in the request being approved even though additional information was requested. We need to restrict this. Our requirement is that once Request More Information is triggered, no other approver should be able to take further action until the supplier resubmits the request.