Fusion field service Resource hierarchy
Summary:
Hi Team,
We are currently using OFFS. As you know, user synchronization is happening from FFS to OFS. In OFS, we have already created the resource hierarchy.
Now, we are creating users in OFFS and syncing them to OFS. However, all users are currently appearing at the bottom (end) of the resource hierarchy, instead of being placed in the appropriate hierarchy level.
We are unsure which field(s) need to be mapped from OFFS to OFS in order to ensure that users are placed in the correct position within the resource hierarchy.
Could you please advise which field(s) in OFFS should be mapped to the resource hierarchy in OFS to achieve this?
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