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Reply/Acknowledge for an unknown user outside of the organization Oracle HR Helpdesk

in Help Desk 1 comment

Summary:

Hi ,

I am trying the solve the issue of not getting a reply for an unknown user outside of the organisation and wanted the follow the solution in the below document .The document doesn't have the groovy scripts updated for REDWOOD HR helpdesk.Is there someone who can help update the groovy script for the same

External Contact Email Address And Communication (Doc ID 2540878.1)

Thanks


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