You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Challenges with the self-reported life event enrollment window or flow

Summary:

In Redwood UI for Benefits and the challenge we are facing with employees reporting events like e.g.

-Employee reports a Marriage event (which has 30-day enrollment window) on 28th day by attaching Marriage certificate
-Admin reviews the certificate and approves on day 29th.
-Employees sees the approval email on day 30th

So, then the employee has only 1 day or so to enroll (assuming Benefits admin approves it timely) into benefits and causing conflicts.

Instead of this seeded flow:
Can we have employee proceed with enrollment (while the admin is reviewing the certificate) so that they don't lose window while approval in progress

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!