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Not able to see Redwood Case Queues - ORA-00001 Error

in Help Desk 2 comments

Summary:

Hi all, I had successfully implemented the queues for cases as part of the 25C release in a previous environment for our client. However, in our TEST environment I'm receiving an ORA-00001 - unique constraint (FUSION_SVC_QUEUES_U1) violated. This give me the impression that I've already created the queue "Org Change" in this environment, however I cannot see it on the queues display screen.


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Version (include the version you are using, if applicable):


25C Redwood


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