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How to get all the Queues & Resources assigned dates for a Service request in OTBI Analytics report

in Reporting & Analytics for Fusion Service 4 comments

Summary:

Hi Team,

As per the requirement, we need to create reports with the list of resources assigned to the SR with the assigned dates and the same for Queues. Could not see any relevant fields in "Service request Lifecycle" subject area. could you please assist.

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