Issue with Bursting Setup in Print Receivable Transactions – Job Stuck in Retrying

Hi team,

We have a requirement to customize the Import Print Template. As part of this customization, we have updated the template and modified the existing data sets to include a few additional columns required by the business. We also added a bursting query to deliver the outputs via both Email and FTP.

In the initial setup, the bursting worked as expected - individual emails with single PDFs were being sent correctly to users. This was achieved by configuring the Deliver By and Split By parameters on the column SPLIT_KEY_ATTR.

Our current requirement, however, is to send consolidated emails: if multiple invoices belong to the same customer, they should be delivered as a single email with multiple PDFs attached, rather than multiple emails with individual attachments.