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Virus scanner not reachable error when unarchive report

Summary:

Virus scanner not reachable error when unarchive report

Content (please ensure you mask any confidential information):

My Client Groups > Reports and Analytics > Browse Catalog > Shared > Custom Folders > Unarchive > select zip file > Ok > Errors with Virus Scanner Not Reachable

Zip file is provided by oracle in report number 1 in OTBI Learning Records Real Time Subject Area: Example reports — Cloud Customer Connect

Version (include the version you are using, if applicable):

25C

Code Snippet (add any code snippets that support your topic, if applicable):

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