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Supervisory hierarchy

edited Oct 13, 2025 4:39AM in General Ledger & Intercompany 1 comment

Summary:

GL Journal Approval Flow – Issue with Supervisory Hierarchy Setup with Approver Level 2

Content (please ensure you mask any confidential information):

Hi Team,

We have a requirement to set up Supervisory Hierarchy Approval with Approver Level 2 for General Ledger (GL) Journals.

We configured the setup as shown below. However, when the journal is submitted by the creator, it is being assigned to both the immediate approver and the second-level approver simultaneously. Ideally, the journal should first go to the immediate approver, and only after their approval, it should be routed to the second-level approver.

Could you please help me understand if I missed any checkboxes or setup steps? Any guidance or suggestions would be greatly appreciated.

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