Employee unable to "View Printable Statement"for past years but admin can
Summary:
The employee is unable to download the Compensation Statement for 2024, although they can access and download statements for 2025 and prior years.
Based on my understanding, the issue appears to be related to the "Statement Definition" configured under the Printable Statement option in Statement Access.
Could anyone please confirm whether updating the Statement Access alone will resolve the issue, or if we also need to regenerate the statement? I'm concerned that exceptions might impact the outcome if regeneration is not performed.
Thank you!
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