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Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.

in Channel Revenue Management 1 comment

Summary:

Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with valid accounts. Can anyone let us know what else to check to resolve this issue?

Error in calling arp_auto_accounting.do_autoaccounting. ORA-20001: The transaction is associated with at least 1 invalid or closed transaction distribution. Enter a valid transaction distribution.AR_INVOICE_TABLE_HANDLER.cleanup (+)

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25C


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