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IDR ISSUE : Original image changed after it was imported into Oracle

in Payables, Payments & Cash Management

Summary: Hi All,

We have a situation where the pdf invoice image are sending to IDR is being changed after it’s been imported.
ORIGINAL pdf invoice image. You’ll notice that the first page shows the invoice summary sheet + some custom text that was added to the page in Adobe.
Attached is the email that was sent to IDR with the ORIGINAL pdf invoice image attached.
Attached is the AFTER pdf invoice image which is what the image looks like after it’s been imported into Oracle.
I pulled this image from the Invoices Scanned work area in Dev1. You’ll notice that the first page summary sheet is now blank and only shows the custom text that was added.

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