You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Personal Details approval conditions are not picking up the user type.

Summary:

We need to route ESS approvals based on User Person Type (e.g., Managed by HR vs Not Managed by HR/Partner) for the following ESS transactions:

  • Name change (PersonGlobalName)
  • Visas & Permits (VisasAndPermits)
  • Citizenship (PersonCitizenship)
  • Address / Demographic (PersonAddress / PersonDemographicInfo)

What are the correct, working payload attributes (exact field paths) to reference User Person Type for each of these tasks?

  • Name (PersonGlobalName)
  • Visas & Permits (VisasAndPermits)
  • Citizenship (PersonCitizenship)
  • Address/Demographic (PersonAddress / PersonDemographicInfo)

Content (please ensure you mask any confidential information):

The User Person Type is not being picked in approval rule conditions. As a result, transactions are failing to hit the intended AOR/approval path.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!