In our transition to OPTE, our Ohio population is getting taxed incorrectly
After implementing OPTE, we have follow the instructions to a tee and have taken their advice that the address validation flows in (draft and final) were optional until the beginning of the year. Due to this, we have found variances between Ohio employees' taxes in production and their taxation in Dev 15.
Employees who were ineligible for a city tax in the past were applied a city tax. We need to have a solution as to why this is occurring and an action plan to move forward. In Oracle's documentation, we would want to see if the order of the steps impact the results and for this to be stated that this is necessary for employees residing in certain locations if so. We have tried to run the address validation flows afterwards, but there was no change.