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Adjusting Standard Notification Texts in Oracle Applications

in Help Desk

Hello Community,

I am looking for guidance regarding standard notifications delivered by the system. Some notifications are sent out-of-the-box, without requiring custom triggers. For example, when a user is addressed via the web collaboration channel, the notification reads: “New web message from [X] with subject [Y],” followed by the message content.

We would like to adjust these texts to better suit our needs.

So far, I have not found a way to modify them. These texts do not appear in the usual Notification Preferences menu, nor could I locate any relevant triggers in Application Composer where such texts might be defined in trigger scripts. My search in Alerts Composer was also unsuccessful, and I have not found any documentation on this topic.

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