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Skip RMA Approval

in Order Management 3 comments

Summary:

We have scenario like X sales order created there are 10 lines, out of that 9 lines are closed and 1 (10th) line was on hold.

Now the user created RMA using the same sales order number X approver get the notification for all lines (closed + on hold) since the line 10th was on hold should not go for approval also now user revised that RMA to cancel that line (10th) again RMA approval gets trigger how we can stop this if there is no changes in the order lines which are closed earlier?

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