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I lost access to my MFA and support doesn't know what to do because my account never used cardcredit

in OCI - General 3 comments

Summary:

I lost access to my Oracle Cloud account, and when I contact support to recover it, they ask for my latest credit card details. The problem is that my Oracle Cloud account was created without requiring a credit card. I currently have a VPS, but I can't access it because I don't have MFA. Is there any solution? Chat support can't process my request to reset MFA because there's no credit card associated with my account.

Content (please ensure you mask any confidential information):

My email registered on this page is the same as my Oracle Cloud account.


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