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sales order stuck shipped status the orchestration process does not process awaiting billing

in Order Management 3 comments

Summary:

Hello,
The shipment has been interfaced, but the sales order orchestration process does not forward another task. When I click on the orchestration process number, I can see the invoice task status as not started. Also, in the status details, the Billed status is in process. In addition, I scheduled the ess jobs in the question discussion in the below, but it did not work. My order is not a drop-ship order, and it is not getting an error. Hold is not applied, and the fulfillment line is not locked.

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