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Payment term is not defaulting from Customer site on Sales order

in Order Management

Summary:


Content (please ensure you mask any confidential information):

We have few customers enabled as BFB at account and site level and BFB specific Payment Term is assigned at the account and site both. The issue is that when a sales order is created for that customer, the payment term box is empty. Expectation is the payment term should have populated defaulting form the Customer account/site profile history, but it did not. What can be the issue here?

Version (include the version you are using, if applicable):

25C (11.13.25.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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