Maintenance Assets are not reflecting in Installed Base Assets LOV at Help Desk Request
Summary:
Maintenance Assets are reflecting in Installed Base Assets LOV when creating a new Help Desk Request.
URL: https://etar-dev46.ds-fa.oraclepdemos.com/
Required License is opted.
Below Roles added
• Internal Help Desk Administrator
• Internal Help Desk Agent
• Internal Help Desk Manager
• Internal Help Desk User
Enabled for Manage Assets Using Common Asset Model.
Added the Profile Option Code: SVC_NG_ENABLE_MAINTENANCE_HELPDESK
In Manage Administrator Profile Values, under SVC_NG_ENABLE_MAINTENANCE_HELPDESK Profile Values region, updated the Profile Value for Site to Y.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):