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My free tier account has been deleted without any request or notice

edited Nov 30, 2025 11:14AM in OCI - General

Summary:

Oracle says I requested my account deletion, but I NEVER did. Nor I received any communication notice or confirmation about the deletion.

Content (please ensure you mask any confidential information):

I registered for an Oracle Free Tier account some years ago. Last year I didn't use the account much, but when I came back yesterday I couldn't sign in (wrong username/password). I tried password reset without luck. Then I requested assistance with live chat, and the support said that I requested the account deletion and the account was already deleted. They failed to demonstrate It was really me who requested the deletion, as I NEVER requested it, nor I received any communication about that. I have MFA active.

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