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Redwood Unable to Generate PR PDF

edited Dec 9, 2025 12:05PM in Self Service Procurement

Hello,

We are unable to generate PR pdf when from SSP redwood application. Below is the error.

{
  "title" : "Bad Request",
  "status" : "400",
  "o:errorDetails" : [ {
    "title" : "The PDF couldn't be generated. Contact your help desk. (POR-2011422)",
    "detail" : "The PDF couldn't be generated. Contact your help desk. (POR-2011422) Details: Share this info with your help desk: review Enterprise Manager to determine the cause of the error. An application error has occurred. Your help desk can use the\n                following information to obtain a more detailed description of\n                this incident: Incident ID: 5, Server Domain: FADomain,\n                Server Instance: ServiceServer_1, Application Name: ORA_FSCM_SERVICESAPP.",

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