You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Requirement to return configure item for ATO Product order

Summary:

Hi Team

As per the process when ATO Order is booked and fulfilled, a configure item get linked in fusion under fulfillment view. Is it not possible to return the ATO Configured item from an unreferenced RMA. getting below error when processing unreferenced RMA for Configure item.

additionally, from rest api payload for Referenced Return, We have to include all the original ATO Product lines including option class and child lines with "originalOrderReference" section under lines. is it possible that we can either pass the reference of only ATO Model Parent line or Fusion configure item in the payload.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!