Manual Approval of Credit Memos
Summary:
We want to require creators of Credit Memos in one of our Business Units to using Credit Memo Approvals. In reading the documentation, it does not sound as if this is possible for Credit Memos created directly in AR. The approvals are only possible with CMs initiated via the Collections/dispute process. Is this the case.
Content (please ensure you mask any confidential information):
As mentioned, we need to generate credits for our customers due to negotiated discounts and sales volumes. We do this manually, but we wish to add an approval process for the credit memos. Based on what I am reading, I am not sure if this is possible? Another issue is that with the
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