The request operation failed with the business rules defined for SupervisoryRulesListSet.

Summary:

Validate the BPM rule for SupervisoryRulesListSet and ensure it returns a valid approval hierarchy.

We are experiencing an issue with the workflow approval for job requisitions. The approval process is based on the Requisition Details.result.Department, and we have included all departments within the hierarchy in the code condition to split it into two rules. However, one of the job offer approvals consistently fails and moves to a "Failed" status. The related issue is attached in the section below.

I have attempted to resolve this by accessing the worklist and performing a synchronization for the Human Task approval, but the issue persists. If you have any advice or recommendations, please support us.