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cash advance refund

in Expenses 1 comment

Summary:

I have a case in Oracle Expense Management Cloud regarding cash advance refund.

For example, we have a cash advance with an amount of 300 USD. An expense report was created and applied to this cash advance with an amount of 100 USD. Now, we need to refund the remaining 200 USD and ensure that the cash advance balance becomes zero (0).

I tried to create an expense report with a negative amount to refund the remaining balance, but this did not work because the system only allows applying positive amounts.

Could you please advise on the correct solution or process to refund the remaining cash advance amount and fully clear the cash advance balance?

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