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Individual Compensation Plan not trigger mail notification to Line Manager

Summary:

Hi All,

We have configured ICP (Individual compensation plan) and once employee submits, Line Manager gets bell notification but not email. Whereas once Line Manager approve/reject, Employee receives email notification. The BPM Worklist Admin, the notification is set to All (InApp, Email). Please suggest.


Content (please ensure you mask any confidential information):

We have configured ICP (Individual compensation plan) and once employee submits, Line Manager gets bell notification but not email. Whereas once Line Manager approve/reject, Employee receives email notification. The BPM Worklist Admin, the notification is set to All (InApp, Email). Please suggest.


Version (include the version you are using, if applicable):

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