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Auto match for credit memo

in Receivables & Collections

Hi,

We have encountered the following scenario in Oracle Fusion Receivables and would appreciate your clarification.

A user created a receipt for 1,000 SAR. Subsequently, a remittance was created through spreadsheet upload containing:

  • An invoice for 1,000 SAR, and
  • A credit memo for –100 SAR.

When the user ran Auto Apply Receipt using AutoMatch, the system applied the full 1,000 SAR receipt against the 1,000 SAR invoice. However, the –100 SAR credit memo was not applied.

Could you please confirm whether this is the expected system behavior in Oracle Fusion Receivables? Additionally, are there any supported alternatives or configurations that would allow the credit memo to be applied automatically in this scenario?

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