Redwood Inventory – Item LOV returns no results, and Account field is LOV‑only

Summary:

On the Redwood pages for Miscellaneous Receipt and Miscellaneous Issue, the Item list of values does not populate, and the Account field only accepts selection from the LOV—manual GL segment entry is not supported, unlike the Classic pages where segments can be typed.

Content (please ensure you mask any confidential information):

We are experiencing an issue on the Redwood Miscellaneous Receipt and Miscellaneous Issue pages where the Item list of values does not load any results. Additionally, the Account field only allows selecting from the LOV and does not permit manual entry of GL segments, unlike Classic pages where segment‑by‑segment typing is supported.