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unable to settle a claim between related customer on Claims page

in Channel Revenue Management

Summary:

We have two customers which are related to each other

Content (please ensure you mask any confidential information):

Customer 1 has a claim (deduction) and the customer 2 has an OPM.

User would like to settle claim of customer 1 with Overpayment of customer 2 using settlement method 'Open Overpayment'

Version (include the version you are using, if applicable):

25D


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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