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zoom registrants integration - 400 bad error

in Eloqua 1 comment

Summary:

Hello,

In have a situation where i get an error "Error! Failed to load zoom questions:{"errorCode":"400", "errorMessage":"BAD_REQUEST"}" when i try to configur the step 'Zoom Event Registrants Configuration'. The ID of the webinar is correct since I've checked on the other step 'Zoom Attended Feeder' in the canvas and it worked.

I've checked the integration also, perfectly ok with that and also double checked if i can replicate the scenario with other Webinar IDs and it seems that with other IDs we don't have an issue.

Can this be due to some zoom custom questions that are not reaching ELQ ok?

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