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Report image only visible in pdf not in word

in Reporting and Analytics for ERP

Summary:

Hi all,

We noticed that when downloading a custom report in word we cannot see the image/enterprise logo attached.
Whereas, when downloading the same report in .pdf we don't have the same issue (see logo in green below)

How is that possible? What are we missing?

Thank you so much,

Kind Regards

Silvia Stangarone

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