You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to Restrict Log an Interaction (Call Report) Data Using Role-Based Access in Oracle Sales Cloud

Hello Team,

We are seeking guidance on restricting Log an Interaction / Call Report data based on user roles (role matrix) in Oracle Sales Cloud.

Current Understanding
Leads, Accounts, Contacts, and Opportunities support Access Groups and Data Security Policies for role-based data control.
Log an Interaction / Call Report is a standalone Interaction object and does not appear to support Access Groups or Interaction-level Data Security Policies.

Clarification Required
We would appreciate your guidance on the following points:

  • Is there any supported approach to restrict Interaction / Call Report visibility purely based on user roles?
  • Can role-based visibility be achieved through:
    • Role-based data security policies?
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!