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With Internal Service Helpdesk, can we integrate Asset details tagged to employees in the SR

edited Feb 2, 2026 6:37PM in Help Desk 1 comment

Summary:

With Internal Service Helpdesk, can we integrate Asset details tagged to employees in the SR. This should integrate the Oracle fixed asset module with Internal service request helpdesk. As per few documentations, this seems to be possible.

Please let us know if anyone has worked or have knowledge in this space. How the asset details are listed in the SR and how this integration between Oracle fixed assets and Internal service request helpdesk works. thanks

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