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Sales Coach and Orchestration for Campaign Response Tasks-Other Objects besides Lead and Opportunity

Summary:

We create campaigns and create Campaign Responses for the sales reps to follow up on. We want the ability to have a guided orchestration for the sales reps on the actions to execute on the followup.

We don't use leads

And at the end we want to be able to report on the results.

  1. Is this possible or do I need to submit a request to have Orchestration on the Campaign Response Task?
  2. How are other companies handling this?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25D


Code Snippet (add any code snippets that support your topic, if applicable):

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