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Cannot See or Submit Unprocessed Expenses after Global Transfer

Summary:

Some HCM Workers who had existing unprocessed Expenses in their Expenses queues were moved to a different Legal Entity during an HCM Global Transfer operation. Now those users cannot see or submit those expenses.

We don't know if Global Transfers can be reversed, but even if possible, we do not want to do that.

Is there a way to get those unprocessed Expenses added to Expense Reports and submitted for approval?


Content (please ensure you mask any confidential information):

We are aware of a feature within Expenses that displays a banner at the top of the user's Expenses page when pre-transfer, unprocessed expenses for the user are detected. The banner has a Resolve button that when clicked takes the user to a page where their pre-transfer expenses are displayed and available to add to an Expense Report and then submitted.

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