Parallel Approvals Using Supervisory Hierarchy in Journal Workflow – Is It Supported?
We are trying to configure a Journal Approval Rule with two approver levels using Supervisory Hierarchy, but the approvals are always processed sequentially.
When we set Approval Routing = Supervisory Hierarchy and Number of Approvers = 2, the journal first goes to the creator’s immediate manager and only after that approval does it move to the next‑level manager.
Our requirement: both managers should receive the approval request in parallel, and the journal should proceed once either one approves (first‑responder approval).
Question:
Does Supervisory Hierarchy support parallel approvals for journal workflows? If yes, what configuration is required? If not, can this be confirmed as a system limitation, and what alternative setup can achieve parallel approval?